Options. This means that the Virgin Media Hub is on. No joy. But in most cases, a green light will mean something else depending on which light is green. Hi all I am a very disappointed customer as I have just booked the 5th technician to come over and fix my broadband issue since June. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. In Router Mode the power light should be white. Flag for a moderator; on 20-11-2022 20:37. Solid Red & Green = Hub failed to start correctly. I'm a brand new customer to Virgin and I just received my Home kit today. There's no official status of an orange light on the Hub 3. When he installed it he said the red light (that’s now flashing red) must be green. This means the box is on and working but looking for a WiFi connection. Alternatives to Super Hub 4 routers. SpeedIf the wireless light is green too, a wireless device is connected to the router and using the wi-fi. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. Thank you for updating the thread RoneyCervinski. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. 0, next to where you connect the power cable is a small power switch. 1) Try the “check service,”Area status webpage (. I first plugged the wifi cable into the wall and this is what happened. Hi i, my VM broadband hub3 keeps flashing the green light. App can’t find the Wifi Pod. see this. Stream from Virgin Media. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. on 22-04-2023 15:55. The box is a safety isolator. So no where to call and no help to find until to morning. I do not work for VM. We get a constantly flashing green light, which means it's trying to get an Internet connection. It's first time I have this issue. Called VM for activation and checking. In Modem Mode the power light should be magenta. The light codes slightly vary depending on the type of Hub that you. Virgin Mobile. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. Had a new unit whilst disconnecting and feeding through the Hub 3 modem - it was working perfectly fine this morning with numerous connected devices. Some users on the Forums are reporting days to complete for whatever reason. Hub 5 blinking green base light. Now the issue is back after 4 days or so. If the light is red, it means there is an issue with your internet connection. No ongoing issues upon checking in mobile app and website. There are no local issues in the area either. Options. Morning. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Green flashing arrows Hub 3 Go to solution. I just rescrewed the cable into the back and checked the connections leading up to the wall socket. Account - Cable. Flashing green hub 5. Virgin were doing some work in the area end of last week. TV. Won't connect. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. Browse Virgin Media Virgin Media Community. QuickStart, set up and connections. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. Solid green: A device has been connected using WPS. The faq says: This means the Hub is on, but your WiFi isn’t. Welcome to the Community and thank you for posting. In some things Virgin sucks. Manage Your. VM BB TV Landline. 5. on 30-09-2020 17:56. All cables appear to be fine, I have rebooted and reset. That is 8 hours 30 minutes of flashing green light. Can you Check first for any “known network faults - Try in 2 places. You could also try the web page status, but this is not recommended. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. Just keeps resorting back to flashing green. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. Hi, i got self installation kit with hub 3. I have checked cables, turned the router on and off and reset it but no change. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. Smug1to. Just got an upgrade to a 1gb connection with a Hub 5. My Virgin Media App. Flashing green light hub 4 in Networking and WiFi yesterday; WiFi Pod connection in Networking and WiFi Sunday; Green flash and DS scanning in QuickStart, set up and connections Sunday; Network issues EH 54 in Networking and WiFi a week ago; Red light hub3 in Networking and WiFi 2 weeks agoWe would like to show you a description here but the site won’t allow us. . The faq says: This means the Hub is on, but your WiFi isn’t. The green light might be flashing because of a faulty link. 0 to connect to compatible WPS devices. I'm on a Superhub 3. It can be quite frustrating when your internet goe. The kit is in Modem Only mode and the service appears to be working just fine. The light went normal at first, solid white, then flashing white, and then it turned flashing green. e in the future). Oliver Balche is a UK-based journalist specializing in breaking. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. If the internet light is flashing amber your router is not connected to the internet. I have just received my Hub 3 kit and the green light has been continuously flashing since all cables were attached. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. I’ve turned it off and on Ive done a pin reset and it is still flashing. There was no green flashing bar at the bottom. . Vonage 2nd line. 13 minutes ago. can please look into this. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. Options. Give the hub 5 -10 minutes to reboot, it will start to flash different. Neighbours have no issues. ReneM. Then, after a long time of trying to get through the machines on the phone, I finally got through to a person that told me there are issues in the area. 2. I do not have a virgin - 5108163. Sign in . I use an NTL TV socket for broadband. Alternatives to Super Hub 4 routers. Super hub - Status lights and control buttons. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. Virgin Phone Switchover. We’ve had no Wi-Fi for over 2 hours this evening. My virgin rooter is green and arrows flashing any ideas y. Are the Booster pods free? Virgin Media advises these Booster pods come at a charge of £5 per month. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. GreenArrows. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. It's also an indication that the Hub is receiving a good signal from the Virgin network. Disconnect all ethernet cables from the Hub. Lg26lg40 stopped blue blinking light, will not turn back on? The blue light on my wireless router netgear is flashing blue what does that mean? Green flashing arrow on virgin router. Hi @Travelinsoul . Green flashing lightsSo, once again, no internet so far for 4 days! I have explained to VM that it’s usually a problem with the boxes out of the street and not my equipment 🤷🏼 21st December is the nearest someone can come out!!! Both work from home and need the internet to be able to work!!! Frustrated is not the wor. Text from Virgin confirms my "kit has been activated". Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. (1) the “check service,”Area status webpage" (link at top right of this forum) (2) the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. on 13-03-2023 11:11. Checked area faults. Our broadband went off at lunchtime today and we have green flashing lights on the hub ever since. Have restarted router and all cables appear correct & tight. This means that the Virgin Media Hub is on. Have tried resetting: holding reset button for 60 seconds; no dice. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Still no connection and flashing green. Home Phone. internet was back up and running yesterday so cancelled my engineer appointment. VM will not dispatch any technicians while an area fault exists. Just alternating Green power button flashing / green arrows flashing then red arrows briefly and back to Green. It is an electrical surge suppression device & should not be removed. One blue/red light behind the wireless button on the front panel. Find your router’s power button and press it to do this. After a short delay and several lengthy phone calls to the Customer Service team, my Quick Start box arrived at new property yesterday. One issue that is commonly encountered is a. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Find your router’s power button and press it to do this. If they are not, it is best to contact Virgin Telco customer service for assistance. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. and tells you of more local issues down to street cab/ postcode level. Joining in In response to Carley_S. Account - Mobile. It isn’t on during normal use, but turns red if there’s a problem. No joy. A power adaptor to plug into the Stream box and a power socket at the wall. hi my new hub five (upgraded from a box 3) every other day keeps dropping internet and then goes to a yellow/ green flashing light for about half an hour i have done my research and found its supposed to be an update but the fact its happening every other day should not be correct is there any way. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Try holding for 1 minute, still nothing. 0 Kudos. Now, disable both WPS options and click on save. Community Experts online right now. - 5037035Flashing green lite on virgin modem Virgin media flash wifi light . Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). 2. Stay safe online. Then, wait for 5-10 minutes for the Hub to start up. WiFi via Virgin hub 4 suddenly stopped working a couple of hours ago. SpeedFlashing green arrow virgin router. How to pay my Virgin Media bill. called customer svc who are sending a pod. Options. Check the service status via this link. In response to Georgiahx. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. We’ve - 5151483. Started yesterday and mega slow internet. any. Flashing Green: WPS is connecting a new device. Even after resets and factory resets. Just keeps resorting back to flashing green. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. This is why I suggested the pinhole reset and checking if the hub has access to the network. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. The power light will remain on. Maybe this will help, good luck. I checked the hub 5 network logs and I can see that software updates are failing. Reply. He left after stating all good. . I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). For this, simply switch the Hub’s power supply off at the wall, and wait for 30-60 seconds. Suddenly this morning we have a green flashing light with no internet. It’s now 8:29pm. on 04-02-2023 22:33. Customer Support are on 150 or 0345 454 1111 from a non-VM phone. It is now Saturday and the hub is still flashing green. Virgin Phone Switchover. Browse Virgin Media Virgin Media Community. mp4 and bring that video into another project, it displays the green and pink bars after rendering. Don’t worry if you can’t, because we’re here to help you know your Rs from your symbols. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. or maybe Tuesday. g. The wifi won’. . Hello, my network died at around 3am and this morning have tried to reboot and now have a green flashing light and still no service. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. Telephony in modem mode showed Disabled. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. am having to use mobile! I have followed the reboot protocols from the instructions in the box. on 02-05-2023 20:46. Thanks - 5270162. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Stream from Virgin Media. . You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. 14-04-2023 15:38 - edited 14-04-2023 15:41. Solution: loose connection somewhere along the way to the street box. 0 Kudos. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. It provides phone, internet and TV services to its customers. First thing is to check for any “known network faults in your location - Try in 2 places. 0 has got a constant orange light and our internet is working intermittently. We have had a Hub 3 for a year with no problems. If it does, proceed to the next solution. Can someone take a look at this asap? Network Log Time Priority Description 03-. Options. Area problem yesterday but was notified issues had been resolved this morning. Account - Cable. This includes: The Stream box. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. Virgin Phone Switchover. The first thing to do here. Brand new to virgin today. Nothing has been touched since then as no one has been at home. Virgin Mobile. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. on 07-01-2023 13:02. Today there have been 2 solid green lights and 1 flashing. Event Type Code: 5; Chan ID: 33; DSID:. We would like to show you a description here but the site won’t allow us. Hi. 2) It is common to all hardware, drivers and operating systems, including windows. Try our TV troubleshooting tool now. 2. 6c Windows XP. In your Stream kit you’ll find everything you need to get the Stream box up and running. have tried rebooting, resetting and checked all the cables multiple times all without luck. It’s like a. Options. Flashing lights and nothing further on tv. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. Have tried to check all the cables connected inside it - done v. We get a constantly flashing green light, which means it's trying to get an Internet connection. Any help is wecome. The service status in our area shows no issues. I’ve turned it off and on Ive done a pin reset and it is still flashing. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now and was cut. Rebooted several times, and waited for hours to download the update. Late Saturday night the internet started to drop. Manually update your TV to the latest software version. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. Just got an upgrade to a 1gb connection with a Hub 5. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Forum; Apps. hub 5 flashing blue light. Please help me with this; the following is some of the specifications of my system: VLC 0. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. Joining in. Wait at least a full minute for the router to reboot. Hi Team, Got my quickstart pack yesterday, but after connecting to the wall socket the hub 3. Green flashing light and no internet at all. on 27-02-2023 18:49. Virgin Media; My Virgin Media; Shop;. i have looked at the network log doesn't look good. Telewest wall socket: no visible power to be switched on. I have green light start flashing on my HUB3 , I did restarted few time, unplugged and plugged back few time and still nothing. Check Cables: Make sure all cables are securely plugged in. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. on 16-10-2022 11:34. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Options. I’ve followed all procedures recommended by VM multiple times. I have been instructed previously to take the hub from the previous address with me. Our hub 3 is online and connected to the wifi however there is no internet. However, the Hub is just flashing green and I don't have any net access. Options. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. Chatter and natter. Flashing Green & Red = possible power cable issue. Hey Stoke2010, thank you reaching back out and confirming this. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. These lights are: Power: This light will be solid white when the router is powered on. Virgin Media Hub 5 WPS Light. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Options. Hub 3 green flashing light. Stay. Thanks. I have a lg 42ld 420 c tv with a problem . Hi all I have a Hub 3. Checked area faults. Hi, I have come home to my main V6 box constantly flashing multiple colours. Browse Virgin Media Virgin Media Community. customer support not sure what the problem is. However, from time to time, some of these services may encounter technical issues. This means that the Hub is probably switched off, or the wall plug is, or both. Hello, I received my activation text but didn't realise it said to set up within 12 hours. on 25-01-2023 11:05. I reset the hub and still the same, any - 5363039We would like to show you a description here but the site won’t allow us. The other 2 are unusable, so we will need replacements. Virgin Media. Restart the hub by removing the power cable and then reinserting it. I tried severa reboots and hard resets with no luck. Any ideas to get th. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no - 5115652Internet stopped working suddenly. how can i get a co; Hi my lg tv whont work since virgin came and installed there box into my home what happened was the guy was tuning the virgin remote into my tv whilst; Yellow traffic light virgin media superhub 2Post up a photo of the booster and lights. Options. This, and the green bar flashing with internet lights solid. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. The previous technicians ha. Try a pinhole reset using the hole on the back of the hub (which. My Virgin Media App. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Phone line was also off at this time but TiVo providing TV channels ok. . It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. If the pods are flashing blue or green they are never going to work again. Off: WPS is not in use. How to pair the 360 remote with. I got the kit today and tried to install it. It can take 5 to 10 minutes to restart. No light: There’s no internet connection. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. This light will only appear when connecting a second pod. Hi Zach frustratingly the hub still flashes green until today. Have rebooted / reset the hub (hub3) a number of times and followed all online advice but nothing is working. This flashes during set up, and then stays green for 2 minutes when you're done.